CSAA Insurance Group Named No. 3 on Seramount’s 2024 List of Best Companies for Multicultural Women

WALNUT CREEK, Calif., June 12, 2024 – CSAA Insurance Group, a AAA insurer, has been named to the No. 3 spot of the 2024 Best Companies for Multicultural Women by Seramount. The list recognizes the top 80 companies that create and use best practices in hiring, retaining, and promoting multicultural women in the United States. The complete list can be found here.

“We’re very proud of this honor and of the progress we’ve made in the representation of all women,” said Melissa Jones, executive vice president and chief human resources officer at CSAA Insurance Group. “We believe that diversity and fostering an inclusive workforce lead to improved leadership effectiveness, a more fulfilling employee experience, and greater customer satisfaction and performance.”

For more than 20 years, Seramount’s Best Companies for Multicultural Women has tracked corporations’ progress in creating cultures that encourage multicultural women to join and rise through the ranks. This year’s survey continued to assess progress for women by specific racial/ethnic groups as well as factors influencing that progress, including mental health, anti-racism progress, and participation in mentoring and sponsorship programs. 

“Companies continue to recognize the importance of recruiting and retaining multicultural women,” said Subha V. Barry, President of Seramount. “While there is still work to be done to increase representation, we celebrate the efforts of these 80 companies in fostering inclusive workplace environments with strong career development strategies and comprehensive DEI programs to support this critical talent pool.”

Key findings from Seramount’s 2024 Best Companies for Multicultural Women Survey:

• Twenty-six percent of Best Companies’ workforce are women of color, up from 25 percent last year. This includes:
  • Nine percent Black/African American women, same as last year
  • Ten percent Hispanic/Latine women, up from 8 percent last year
  • Five percent Asian women, down from 6 percent last year
  • Two percent women who are two or more races, same as last year
• Increases in women of color representation was seen at the higher employee levels. Eleven percent of corporate executives (top two levels below CEO) are women of color, up from 10 percent last year. Among corporate executives who report directly to the CEO, 14 percent are women of color, up from 11 percent last year.
• Twenty-eight percent of employees promoted are women of color, up from 25 percent last year, and 35 percent of new hires are women of color (new question this year).
• Participation by women of color in Best Companies’ advancement programs is strong:
  • Twenty-nine percent of mentees are women of color, up from 28 percent last year.
  • Thirty-four percent of protégés (in formal sponsorship programs) are women of color, up from 32 percent last year.
  • Twenty-eight percent of leadership development program participants are women of color, up from 24 percent last year.
• Eighty-five percent offer specific programs to address racial trauma, up from 80 percent last year.
• Ninety-six percent of Best Companies regularly audit human resource/people processes to address bias, same as last year.
• Ninety-nine percent of Best Companies conduct pay-equity analyses (same as last year). Among these companies, 95 percent base the analysis on both gender and race/ethnicity, up from 90 percent last year.

About Seramount

Seramount is a strategic professional services and research firm dedicated to supporting high-performing, inclusive workplaces. Over four decades, we’ve established a strong, data-driven understanding of the employee experience, which lays the groundwork for everything we do. Seramount partners with over 450 of the world’s most influential companies, large and small, to offer pragmatic solutions including best practice DEI research, workplace assessment, employee learning and development, and talent sourcing. These offerings empower companies to navigate a dynamic corporate environment and to cultivate a resilient, connected workforce that achieves extraordinary outcomes.

About CSAA Insurance Group

CSAA Insurance Group offers automobile, home and other personal lines of insurance to AAA Members in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by AM Best for more than 90 years and, with over $6 billion in revenue, is one of the top personal lines property casualty insurance groups in the United States. The company has been repeatedly named one of the 50 most community-minded companies in America by Points of Light. More information is available at http://csaa-insurance.aaa.com and on social media (Facebook, LinkedIn, Instagram, Tik Tok, Threads and YouTube).

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